Our Privacy Policy
How GridAstra collects, uses, and protects your information.
Introduction
GridAstra (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you use our website, products, and services.
Information We Collect
We may collect information that you voluntarily provide, including:
Name
Email address
Company name
Job title
Information submitted through contact forms or support requests
We may also automatically collect limited technical information, including:
IP address
Browser type
Device information
Pages visited
Website usage and performance data
This information helps us improve our website and services.
How We Use Information
We use the information we collect to:
Provide and improve our products and services
Respond to inquiries and customer support requests
Communicate with you about products, services, or important updates
Monitor and improve website performance and security
Comply with applicable legal obligations
We do not sell or rent your personal information to third parties.
Data Security, Third Parties, Cookies
We implement reasonable administrative, technical, and organizational safeguards designed to protect your information against unauthorized access, loss, misuse, or disclosure. While no method of transmission or storage is completely secure, we strive to use commercially reasonable measures to safeguard your data. We may use trusted third-party service providers to help operate our website and business, such as website hosting, analytics, customer relationship management (CRM), and email communication services. These providers receive only the information necessary to perform their services and are required to protect your information. Our website may use cookies and similar technologies to enhance your browsing experience and understand how visitors use our website. These technologies help us improve functionality, analyze website traffic, and optimize performance.
You can control or disable cookies through your browser settings, although some website features may not function as intended.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by applicable law.
Your Rights
Depending on your location and applicable law, you may have the right to:
Access your personal information
Request correction of inaccurate information
Request deletion of your personal information
Object to or restrict certain processing activities
To exercise these rights, please contact us using the information below.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact
If you have any questions about this Privacy Policy or our privacy practices, please contact us at: info@gridastra.com
